This is actually a very good question! Many homeowners get stuck on what constitutes emergency plumbing until it happens to them and the stress causes them to finally call us. We’d like to start this blog post by saying we will never be unhappy with a customer who calls us with something they think is an emergency plumbing request, no matter how large or small. We’re always happy to answer our phones and we completely understand that not everyone knows what kind of plumbing issues are emergencies.
With that in mind, we’d like to help you understand what could be a plumbing emergency and what’s something that can be dealt with over time. For instance, a broken sump pump in Champaign, IL that leads to a basement flood is an emergency, when a clogged toilet might not be.
Let’s talk about the differences between these two scenarios and help set you up for success.